Our shipping policy is very simple. We want everything to arrive to you better than you expect and so we pack every order with that in mind. We offer free shipping on all U.S. orders over $99. Because of this, we may use a variety of shipping methods. However the primarily use the United States Postal Service.
Should you decide that you need to return an item it is imperative that you contact us immediately before you ship anything back. We may have you return it to a different location than it where it was shipped from. It just depends on the situation and the piece being returned. Make sure to pack it well and insure it against any possible damage. All stickers must be on them. We cannot accept back pieces that have been used. Please keep this in mind.
If you return an item and you did not pay for shippping as part of your orderiginal order, the shipping costs we incurred will be deducted from your refund. We do not charge you a re-stocking fee.
At this time, we only ship within the United States.
In the rare event that a piece arrives broken please do the following:
Contact us immediately
Attach pictures if you can, that helps us to see what happened. We also need them when filing the insurance claim with the post office.
Keep all packing material until the claim has been processed by the post office
What is Boleslawiec Polish Pottery and why do you need it?
In simple terms, polish pottery is the ultimate in cookware and dinnerware from Boleslawiec, Poland. It will literally change the way you cook.
No more disposeable dishware. No more ugly glass ware and you can ditch most of your metal pans which typcially scorch and burn food anyway. Plus they don't hold any moisture which is one of the reasons why polish stoneware is so great. It helps to keep your food from drying out.
It makes you actually want to clean! No really. We used to shy away from things like lasagna and scalloped potatoes because the cleanup afterward was so tedius. Soak, scrub, repeat. Polish pottery requires so little to clean it that you will start to think it's a miracle of science. Food slides off the surface of polish pottery.
You know how puppies and kittens can make you happy? Polish pottery does the same thing. It makes you smile when you look at your dishes filled with food. People who see it can't help but comment on it. They want to touch it and talk about it. It's that special. Ok, it's not kitten and puppy special but it comes a close second.
What are you looking for? Plates, bowls, mugs, teapots, canisters? Maybe something fun or small?
You can see our newly added products in one convenient location. We are always adding something new so check back often.
We will ship to you for free if your order is over $99 as long as you are in the United States. If your order is less than $99 we charge a very modest and fair shipping cost. In fact the shipping on our end is usually much higher. No one likes to pay shipping so we do all we can to make it less of a burden on you.
We will include a gift recipt with a special message if you want to send your purchase directly to someone. Just make sure you let us know at the time of purchase.
We offer a simple rewards program. You can accumulate your points and use toward any future purchases. We take care of the details automatically and your points never expire with us.
We carefully ship and wrap every order that goes out our door. Our goal is to see that it arrives to you even better than you expect.
We offer the best Boleslawiec Polish pottery anywhere. When it comes to polish stoneware, each factory brings something different to the table. The one that is universally regarded as the best is Ceramika Artystyczna. 95% of what we carry comes from this factory.
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